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How ka77 Handles Your Personal Information

This Privacy Policy covers what data we collect when you use ka77, how we use it, and what rights you have over it.

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ka77 How ka77 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold on your account, our support team handles these requests directly. You can reach us through live chat inside the ka77 lobby, by email, or through the in-app help section on mobile. We aim to respond to data requests within a reasonable timeframe — complex requests may take longer, and we will keep you updated if that happens.

Team online

Live Chat

Open the chat icon inside your ka77 account to reach the support team. State that your query is a data or privacy request so it gets routed correctly.

Email Support

Send your data access or deletion request to our support email address listed in the Help section of your account. Include your registered contact detail.

In-App Help

On mobile, tap the Help menu from your account page. The privacy request option is listed under Account Settings and routes directly to the data team.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Account security at ka77 runs on SSL encryption across every page, including the deposit flow for bKash, Nagad, and Rocket. Your password is stored as a hashed value — we cannot read it, and neither can anyone else on our team. When you log in from a new device, an OTP verification step confirms it is really you before access is granted. We do not sell your personal data to third parties for marketing purposes.

Encryption in Transit

Every connection between your device and ka77 uses SSL. This covers your login, account page, and the payment confirmation screen for bKash, Nagad, and Rocket.

OTP Device Verification

New device logins trigger a one-time password sent to your registered contact. This step blocks unauthorised access even if your password is compromised.

Data Retention Policy

We keep your account data while your account is open and for a defined period after closure, as required by applicable law. You can request deletion after account closure.

No Third-Party Marketing Sales

Your contact details and payment history are not sold or shared with advertisers. Third-party sharing is limited to payment processors and legal obligations only.

Common Questions About Your Privacy

Here are the questions we hear most often about how ka77 handles personal data, account information, and your rights as someone using the platform from Bangladesh.

We collect your name, contact details, and login credentials at registration. Once you deposit via bKash, Nagad, or Rocket, transaction references are also linked to your account wallet.

No. Your mobile wallet PIN stays between you and your payment provider. We only record the transaction reference and amount that confirms a deposit or withdrawal completed successfully.

Send a data access request via live chat or the support email in your account Help section. Mention it is a privacy request so it reaches the right team quickly.

Yes. After closing your account, you can submit a deletion request through support. Some data may be retained for the period required by applicable law before full deletion is completed.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and where required by law. We do not sell your data to advertisers or marketing companies.

We use session cookies to keep you logged in and remember lobby state across pages. You can clear or block cookies in your browser settings, though some account features require session cookies to work.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.